Accruent Meridian Enterprise 2020 Administrator's Guide

Enable DCOM

DCOM might be disabled on the Meridian application server or client computers manually by IT personnel for security reasons or by a script (or group policy) or other software that is installed on the server or client computer.

To enable DCOM on client computers:

  1. Open Registry Editor on the client computer and locate the following key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLE
    
  2. Change the EnableDCOM value to Y.
  3. Reboot the client computer.

To enable DCOM on Meridian server computers:

  1. Open dcomcnfg.exe from a command (CMD) window on the server.
  2. Expand Component Services, expand Computers, right-click My Computer, and then click Properties.
  3. Click the Default Properties tab.
  4. Enable the Enable Distributed COM on this computer option and then click OK.
Note:

Another cause of failed DCOM communications can be a software firewall on the server, including the integrated Windows firewall. Test this possibility by temporarily disabling the firewall and testing for the client error. If access succeeds, configure the firewall to allow DCOM communication as described in Allow PowerWeb Access Through a Firewall.